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Why is it important to make sure the people buying your product are happy?

Why is it important to make sure the people buying your product are happy?

Options:

(A) Happy customers generate more customers through word-of-mouth recommendations.

(B) Word-of-mouth from unhappy customers can prevent potential customers from buying.

(C) Happy customers are more likely to become repeat customers.

(D) All of the above

Ravi Prakash

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