Home » Hootsuite Social Marketing Certification Exam Answers { 2021 Updated } » What element of a crisis management plan defines the process that should unfold once an issue or crisis is identified? Hint: it also includes information about team members who should be engaged, when to pause publishing activities, and who decides when a crisis is over and normal social media operations can resume?

What element of a crisis management plan defines the process that should unfold once an issue or crisis is identified? Hint: it also includes information about team members who should be engaged, when to pause publishing activities, and who decides when a crisis is over and normal social media operations can resume?

Options:

  1. Conditional (“If-Then”) Branches
  2. Decision Tree
  3. Venn Diagram
  4. None of these
  5. Flow Chart
  6. Hypothetical Imperatives

Correct answer: Decision Tree

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